Terms, Refunds & Professional Disclaimer

The Leadership Center, LLC
Effective Date: 5/25/26
Last Updated: 5/25/26

These Terms, Refunds & Professional Disclaimer (“Terms”) govern your use of the website, services, programs, digital products, coaching, workshops, assessments, and offerings provided by The Leadership Center, LLC (“Leadership Center,” “we,” “us,” or “our”).

By accessing our website, purchasing services, enrolling in programs, or engaging with our offerings, you agree to these Terms.

1. Use of Website & Services

You agree to use this website and our services only for lawful purposes.

You may not:

  • Use the website for fraudulent, unlawful, or harmful activity
  • Attempt to interfere with security, operations, or functionality
  • Copy, reproduce, or distribute proprietary content without written permission
  • Misrepresent your identity or submit false information
  • Use services in a way that violates applicable law

We reserve the right to suspend or terminate access if misuse occurs.

2. Services Provided

Leadership Center provides services that may include:

  • Leadership coaching
  • Executive coaching
  • Wellness-related coaching
  • Consulting
  • Assessments
  • Leadership development
  • Courses
  • Workshops
  • Cohorts
  • Events
  • Digital educational resources
  • Organizational support services

Specific service terms may also be outlined in separate agreements, proposals, contracts, or enrollment materials.

3. Payments & Purchases

Payment may be required for services, subscriptions, courses, events, coaching, assessments, or other offerings.

By purchasing from us, you agree:

  • To provide accurate billing information
  • To pay all stated fees
  • That pricing may change at any time for future services
  • That unpaid balances may delay or restrict access to services

Payment processing may occur through third-party processors.

4. Intellectual Property

All website materials, assessments, frameworks, written content, downloads, graphics, training materials, program content, methodologies, and related resources are the intellectual property of The Leadership Center, LLC unless otherwise stated.

You may not:

  • Reproduce
  • Sell
  • Republish
  • Share
  • Modify
  • Distribute
  • Create derivative works

without prior written permission.

Purchased content is licensed for individual or authorized business use only unless otherwise stated in writing.

5. Refund & Cancellation Policy

Coaching Sessions

Coaching appointments may be rescheduled or canceled with reasonable notice. Missed appointments, no-shows, or cancellations within 24 hours of the schedule session will be forfeited or billed at our discretion unless otherwise outlined in a separate agreement.

Coaching Packages / Subscriptions

Subscription-based or package-based coaching may be canceled according to the terms of the applicable agreement or billing arrangement. Fees already paid may be non-refundable unless otherwise stated.

Courses, Digital Products & Assessments

Because digital resources, assessments, and educational materials may be delivered immediately, purchases are generally non-refundable unless otherwise explicitly stated.

Workshops, Cohorts & Events

Refund eligibility for workshops, retreats, cohorts, and live events may vary based on registration terms, timing, vendor commitments, or specific agreements.

Organizational Contracts / Consulting Engagements

Refunds, cancellations, or early termination terms for consulting, facilitation, and organizational contracts are governed by signed agreements.

Processing Time

Approved refunds, if applicable, may take reasonable processing time depending on payment provider timelines.

6. Professional Coaching & Educational Disclaimer

Leadership Center provides coaching, consulting, leadership development, assessments, and organizational support.

Our services are designed to support personal, professional, organizational, and leadership growth.

However:

  • Coaching is not therapy
  • Coaching is not counseling
  • Coaching is not psychiatric care
  • Coaching is not medical treatment
  • Coaching is not legal advice
  • Coaching is not financial advice
  • Coaching is not crisis intervention
  • Coaching does not establish a medical, mental health, or attorney-client relationship

Participants remain fully responsible for:

  • Personal decisions
  • Professional decisions
  • Business decisions
  • Implementation choices
  • Actions taken based on coaching, training, assessments, or educational materials

If you are experiencing a medical, mental health, or emergency situation, seek appropriate licensed or emergency support.

7. No Guaranteed Outcomes

We do not guarantee:

  • Specific business outcomes
  • Revenue growth
  • Leadership promotions
  • Personal transformation
  • Organizational outcomes
  • Emotional outcomes
  • Coaching results
  • Course completion success

Results vary based on participant engagement, context, and implementation.

8. Third-Party Platforms & Tools

We may use third-party platforms for:

  • Payments
  • Scheduling
  • Assessments
  • Coaching support
  • Learning delivery
  • Website hosting
  • Analytics
  • Communication

We are not responsible for outages, policies, or actions of third-party providers.

9. Limitation of Liability

To the fullest extent permitted by law, The Leadership Center, LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of our website, services, programs, assessments, or offerings.

Total liability, where legally permitted, shall not exceed the amount paid by the user for the applicable service.

10. Governing Law

These Terms are governed by applicable laws of the State of California, without regard to conflict of law principles.

11. Changes to These Terms

We may revise these Terms at any time.

Updated versions will be posted with a revised “Last Updated” date.

Continued use of our website or services constitutes acceptance of revised Terms.

12. Contact

Leadership Center
Email: [email protected]